Terms of Service

Use of the Platform

By accessing or using Deal Alley, you agree to use the platform lawfully and in accordance with these Terms.

You are responsible for ensuring that the information you provide is accurate and that your use of the platform complies with applicable laws and regulations.

Accounts and Security

Some features require an account. You are responsible for maintaining the confidentiality of your login credentials and for activities that occur under your account.

If you believe your account has been accessed without authorization, contact us promptly.

Listings, Availability, and Pricing

Product and auction listings, inventory levels, estimated retail values, availability, and pricing may change without notice.

We aim to keep listing information accurate, but listing content may occasionally contain errors, omissions, or timing-related changes. We may correct or update listings at any time.

Orders, Payments, Pickup, and Shipping

When you place an order or complete a transaction, you agree to pay all applicable charges, including taxes, shipping charges, buyer fees, or other charges disclosed during checkout.

Some items are available for local pickup, some are eligible for shipping, and some may have specific fulfillment requirements. The fulfillment options and timelines displayed for the listing or checkout flow control that transaction.

Returns, Refunds, and Support

Return eligibility, refund handling, and issue resolution may vary by transaction type, listing condition, and order status. The specific policies presented for the relevant transaction will apply.

If you need help with an order, account, or listing, contact team@thedealalley.com.

Prohibited Conduct

You may not misuse the platform, interfere with its operation, attempt unauthorized access, submit fraudulent orders, scrape protected data, or violate the rights of other users or third parties.

We may suspend or terminate access if we believe a user has violated these Terms, created risk for the platform, or acted unlawfully.

Intellectual Property

The platform design, branding, software, and site content are owned by or licensed to us and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from platform content except as permitted by law or with our written permission.

Disclaimers and Limitation of Liability

The platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties not expressly stated here.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Pickup Order Terms & Liability Disclaimer

The following terms apply to every order fulfilled by local pickup at a Deal Alley warehouse. By placing a pickup order or signing the Pickup Order Sheet at handoff, you agree to each of the clauses below.

1. AS-IS / NO WARRANTY. All items fulfilled under a pickup order are sold STRICTLY AS-IS and WHERE-IS. Deal Alley makes no warranty of any kind, express or implied, including but not limited to any warranty of merchantability, fitness for a particular purpose, or non-infringement. Products may include new, open-box, refurbished, returned, overstock, or salvage merchandise. Buyer acknowledges having had a reasonable opportunity to inspect or request information about item condition prior to signing the Pickup Order Sheet.
2. NO LIABILITY. Deal Alley, its owners, employees, agents, and assigns shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages of any kind arising from the products on a pickup order, including but not limited to: product defects or failures; personal injury or property damage; missing or incorrect components; or any third-party claims. Buyer assumes all risk upon accepting goods.
3. Product Condition Acknowledgment. Buyer acknowledges that items may be in various conditions as indicated by condition codes on the Pickup Order Sheet. Condition codes are general guidance only and do not guarantee functionality, completeness, or resale value. Buyer is solely responsible for ensuring compliance with all applicable laws in Buyer's jurisdiction related to the use or resale of such goods.
4. Regulated & Restricted Products. Certain items may be subject to federal, state, or local regulations including electronics recycling laws, product safety recalls, hazardous materials rules, or age-restricted sales laws. Buyer is solely responsible for identifying and complying with all such regulations. Deal Alley has no obligation to notify Buyer of any recall or restriction applicable to any item after the time of sale.
5. Title & Risk of Loss. Title and risk of loss for all pickup items pass to Buyer upon signature on the Pickup Order Sheet or upon physical release of goods from Deal Alley's warehouse, whichever occurs first. Deal Alley is not responsible for loss, damage, or destruction of goods after title transfer.
6. All Sales Final. All pickup sales are final. No returns, exchanges, or credits will be accepted after execution of the Pickup Order Sheet unless agreed in writing by an authorized representative of Deal Alley prior to the pickup date.
7. Governing Law. This pickup agreement is governed by the laws of the State of Nevada. Any disputes shall be resolved exclusively in the courts of Clark County, Nevada.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we may update the effective date and post the revised Terms on this page.